QUICKSTART · GUIDES
VPNXQ
Subscription Import and Connection
Follow the same process from your account to your client. No email address required, supports Windows / macOS / iOS / Android / Linux, with unlimited devices.
Create an Account and Log In
Open the VPNXQ account page and follow the prompts to set a username and password. No email address is needed to create an account. You’ll use the username to log in, so choose one that’s easy to remember but doesn’t reveal your identity. Use a unique password and store it in a trusted password manager. Before submitting, check for extra spaces in your username or password.
Once you’re done, open the user dashboard. If you’re taken to a login page, sign in with the details you just set up; there’s no need to create another account. First, make sure you can see your account overview, then choose a plan. The marketing site provides service information, while the user dashboard is where you manage plans, subscriptions, and clients. It’s normal for these to be separate pages.
You can also review the plan details before you begin. Creating an account does not activate a plan. Check the plan status shown in the dashboard to see whether you can get a working subscription. If you can’t log in, check your keyboard layout, capitalization, and saved login details. If the problem persists, visit the Help Center rather than creating multiple accounts to solve the same issue.
First Month FreeChoose a Plan and Review Your Order
After signing in, open the plans panel and decide whether you need a monthly plan or a package based on your actual data usage. Monthly plans include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Monthly data resets each month on your activation date, not at the start of the calendar month. Compare both price and data allowance, not just the plan name.
If your usage is irregular, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Packages last until the data is used and never expire. The main difference from a monthly plan is how long you can use the data; a package does not refill automatically each month. VPNXQ supports unlimited devices, but every device uses data, so consider your typical needs across computers and mobile devices when choosing a package.
After choosing a plan, check the plan, amount, and billing terms in your order, then pay with Alipay, WeChat Pay, or USDT as instructed. When payment is complete, return to the dashboard to check the order and plan status. A closed payment page alone doesn’t confirm activation. If the status hasn’t updated, refresh the existing order before placing another one. When upgrading mid-term, the price difference is converted into remaining days; check the details in the dashboard before proceeding.
This service offers a 60-day money-back guarantee. See the Terms of Service for the full terms. Once your plan is active, go to Account Overview to get your subscription. If there’s an issue with your order status, keep the order details and contact support through a dashboard ticket. Don’t submit sensitive account information beyond what’s needed to verify the payment.
Choose a PlanGet Your Subscription in the Dashboard
Open Account Overview in the user dashboard. Find the subscription section and check your plan status and remaining data before using the import option provided. A subscription isn’t a regular webpage to open and read; it gives the client access to route configurations. Once imported, the client loads the route list from the subscription. Choose a route and connect within the client.
If the dashboard offers quick import for your client, open the client first, then select the matching option. Your browser may ask whether to open the app; confirm that it’s the right app before continuing. If nothing happens, return to the dashboard, copy the subscription link, and import it from the client’s “Subscription” or “Configuration” section. Paste the entire link, including its final characters, and don’t submit it to a search engine as a search query.
Your subscription link contains account credentials, so protect it like a password. Don’t post it in public forums or submit it to an unfamiliar online conversion site. When troubleshooting, hide the full link and its credentials in screenshots. If you think the link has been exposed, check whether the dashboard offers a reset option or ask support through a ticket what to do. Don’t keep forwarding the old link.
Next, go to the client download page. You can get the client by signing in, except on iOS, where the dashboard handles the download requirements. Installing a client and getting working routes are separate steps; after installation, follow the prompts to sign in or import an active subscription. Continue with the section for your platform. Linux users can follow the relevant steps in the complete guide.
Open Account OverviewImport on Windows
In the dashboard’s client section, choose Windows and follow the instructions to get and install the VPNXQ client. Use the client type currently provided in the dashboard rather than looking for an installer elsewhere. When you first open it, check the dashboard instructions: if the client supports account sign-in and configuration sync, sign in as directed; if it asks you to import a subscription, use the link you got in the previous step.
For manual import, find “Subscription,” “Configuration,” or a similar configuration manager on the client’s main screen. Choose the option to add from a link and paste the complete subscription. If you can name the configuration, use a label that makes it easy to recognize. After saving and refreshing, you should see a route list. Seeing only a configuration name without any routes doesn’t mean the import is complete.
Select the configuration you just imported, then open the route list. If the system asks to run a required network component, first confirm the prompt comes from the client you just installed, then follow the instructions to allow it. Keep the default routing settings for now; there’s no need to change every advanced option just to connect. If another proxy tool is already running on your computer, disconnect it to prevent multiple tools from managing the network at once, then continue to connection verification below.
Import on macOS
Choose the macOS client in the dashboard and follow its compatibility instructions to download and install it. If the dashboard offers different versions for different processor architectures, check your device under “About This Mac” and choose the matching version. When you first open the app, follow the system prompts to grant permission. If you’re unsure about a security alert, verify the download source and dashboard instructions; don’t disable system security to bypass the check.
Open the client’s configuration or subscription manager and use the dashboard’s quick import option, or add the subscription from a link. Save it, refresh, and confirm the configuration is selected and the route list is visible. If clicking the import option in your browser only switches to the app without adding a configuration, use the manual import option and paste the link. Check for a clear confirmation that it was saved or refreshed.
When connecting, macOS may ask to add a network configuration or enable a network extension. Grant permission, then return to the client and continue connecting. System authorization alone doesn’t mean the route is connected. Wait until the basic connection works before changing how Apple services or other apps are routed. For more on system permissions and routine maintenance, see the complete guide.
Import on Android
Sign in to the user dashboard and get the Android client from the client section. If Android asks you to confirm the installation source, grant permission only for the file you just downloaded from the dashboard. After installation, open the app and follow the dashboard instructions to sign in or open subscription management. To import a link, choose the option to add a configuration from a link, paste and save your subscription, then refresh the route list.
Select a subscription configuration and route, then tap Connect. Android will ask for permission to set up a VPN connection; check that the app name is correct before allowing it. This permission lets the client manage the network connection, but it doesn’t confirm that a particular website is accessible. Return to the client to check its connection status, then test access using the steps at the end of this guide.
If the connection works while the app is open but often drops when you switch apps or turn off the screen, check whether the system restricts background activity. Adjust battery management or background settings for this client only, as needed; menu names vary by device. Don’t start by disabling every power-saving feature. If it still disconnects, note what you were doing when it happened and continue troubleshooting in the Help Center.
Import on iOS
On your iOS device, sign in to the user dashboard and open the client download section. Follow the dashboard instructions to reach the appropriate download option. The dashboard handles iOS client download requirements; if it says an active plan is required, return to Account Overview and check your plan status. Don’t guess the installation route from external search results or use an unfamiliar device management profile instead of the dashboard process.
After installation, open the client, then return to the dashboard in your browser and use the matching subscription import option. If the system asks whether to open the app, confirm and check that the configuration appears. If the import hasn’t completed, find the option to add a link in the client’s subscription or configuration section. Paste the full subscription link, save it, and refresh. The import is complete when the route list loads, not merely when the app opens.
Choose a route and start the connection. If the system asks to add a VPN configuration, follow the device prompts and return to the client. Importing the subscription and granting VPN permission are separate steps; missing either one can prevent a connection. After connecting, don’t rely only on the system status indicator—open a service you actually need and check that it works. If the import options differ from what you see, follow the current dashboard instructions.
Connect and Verify It Works
Make sure an active subscription configuration is selected, choose a destination in the client’s route list, and connect. For your first connection, keep the default routing mode to avoid changing routes, DNS, and proxy settings all at once. Choose a location based on the service you need, but don’t assume a site will work just because of the location name. See the global network page for route information; you’ll still need to test the connection yourself.
First, check whether the client clearly shows a connected status and whether any errors appear. Then open the website or app you need. If it loads normally, check that the features you use after signing in also work. To check your exit region, you can look at recent sign-in or connection details provided by the service itself, but location detection can be inaccurate and should only be used as a guide. With smart routing, different requests may take different routes; local sites continuing to use your regular network doesn’t necessarily mean the connection has failed.
If the client says it’s connected but the service you need won’t open, first make sure other proxy tools are disconnected. Keep your current settings, switch routes, and reopen the app. If the issue persists, disconnect the client and check that your local network works. Then check whether your subscription needs refreshing, your plan is active, and you have enough data. Change one thing at a time to pinpoint whether the issue is with your local network, subscription configuration, or current route.
If only one AI tool or streaming service is having trouble while other sites work, that doesn’t necessarily mean the whole connection has failed. The service may also be affected by account region, its own policies, or cached app data. Don’t keep switching regions and signing in repeatedly; look for your issue in the Help Center first. To get help, submit a dashboard ticket with your platform, client messages, what you were doing, and the steps you’ve tried. Hide your subscription link and account credentials in screenshots.
Once you’ve verified the connection, everyday use is simple: open the client, choose a route, and connect. Refresh your subscription when the route list changes, and keep an eye on your plan and data status in the dashboard. For more on renewals, configuration maintenance, and advanced routing, see the VPNXQ Complete Guide. That’s all you need to get started—there’s no need to understand every network setting first.